PSYCHOLOGICAL SUPPORT

At Single Step, LGBTI+ young people, their families, and loved ones find answers to their questions and feel supported, listened to, and understood. They know they are not alone.

Online chat for emotional support

The free anonymous emotional support chat is available from 8:00 p.m. to 11:00 p.m. every single day. The chat is operated by trained volunteers under the supervision of a psychologist. Please note the chat only operates in Bulgarian.

Out of these hours, you can leave us a message using the chat form in the lower right corner.

We created the chat to answer questions and provide support and crisis assistance to both LGBTI+ youth and their loved ones. Whether you have a specific question or just want to talk to someone, we are here to listen and help.

Network of psychologists in the country

Single Step actively works with psychologists from different cities in Bulgaria. These professionals are trained in the specifics of counseling LGBTI+ people with the help of our psychologist supervisor Anna Joukivskaya.

We are constantly working to expand our network of psychologists in Bulgaria to ensure access to quality support. You can find their contact details on the map or email us if you need more information.

Mutual support groups

Join a mutual support group – a safe space for sharing experiences, emotional support, and connecting with other people in the community. The meetings are led by psychologists with experience in group work.

The currently available groups are:

An in-person group for people from Sofia
An online group for people from other locations
A group for parents of LGBTI+ youth

If you are interested, please fill out an application form and we will contact you to discuss which group is most suitable for you. Participation is subject to an individual consultation. The support groups only operate in Bulgarian.

JOIN A GROUP

Support services for practicing psychotherapists

In the context of working with LGBTI+ clients, there are still too many stereotypes and prejudices. If you are a professional who wants to work with this group of clients, please email Anna Joukivskaya, manager of the psychological support program at Single Step, at: anna@singlestep.bg

Single Step’s psychological support program offers you:

Training/seminars on topics related to clients with different sexualities and/or gender identities (LGBTI+ clients)
Supervision to provide the best possible support for a specific client.